Billy the knowledgeable sales man , made it quick easy and he followed up and even call and told me when there was a sale going on
Billy help us out, great financing options. But not so many purchase options.
Very displeased with the couches. I purchased couches along with insurance because the sales person told me it would cover anything. The couches began to naturally peel. I called customer service and they scheduled a tech to come over. Tech came and took pictures got a call back a day later only to tell me the insurance won't cover. ARE YOU KIDDING ME????? I PAID OVER $2000 for these couches and this is the service I receive? AVOID AVOID AVOID
Worse furniture place, the customer service is garbage, the products are garbage. The store manager Jim and the assistant manager Carlos are rude and don’t know how to speak to customers. They lie about your deal and once you find out it’s to late for them to do anything. You have a better chance finding something better and better quality of people at the swap shop. This place needs to fire everyone and re hire quality people starting from management. And that fake response about send us your info so we can look into this doesn’t work. I even called corporate and they seem to careless... I will never in my life do business with badcock and will go out of my way to make sure no one I know goes there either
First and foremost this Badcock establishment deserves ZERO stars. I will advise anyone to stay far away!!! My father is a manager at Badcock in Mulberry, Fl for 25years. These people are not affiliated with them and their products are of very poor quality. I purchased a bed set and metal bed railing and the metal railing recently broke. Let's keep in mind I'm 5'10 and 180Ibs. I called customer service (very rude and unprofessional) and they replaced it. Not even a month later!! Two legs of the metal railing bent and I had to take the rails off and place my (new) bed on the FLOOR!! I called customer service once again!!! I spoke to Maria and she said they couldn't replace it again or give me a different brand. Instead....she said she'll give a 50% discount on the rail. The rail is $59.99. So basically she will give me $30 credit to buy ANOTHER rail of poor quality or whatever in store I want PLUS I would have to pay delivery fee $40. So I'm not getting reimbursed or getting a credit to my existing account. Only receive a $30 credit "IF" I buy something else from them! I immediately called South Fl corporate once again!!! I spoke to "John Torres" the customer service Manager. He said Maria was doing me a favor since they're only suppose to give a 25% credit. Yet again, no compassion and was a true a**hole. If I would've purchased the same products from Mulberry where I'm from I wouldn't have this problem and customer service is completely different compared to these incompetent heartless individual's. I even spoke to a manager from there and they said they would've gave me money back or gave me a better quality one free of charge. But unfortunately this establishment is the sister company. Garbage!!!! Not to mention I bought a dresser draw chest from them prior to this happening BIG MISTAKE!! within the same week the knob fell off and I couldn't open it to get my daughter's clothes out. And I had to call their garbage customer service. Save your money and time!!!! DON'T DO IT!!!! Unless you want Lego pieces as furniture lol everything falls apart. I still have to pay off the remaining balance on my account. BUT I'M SURE AS HELL!!! I WILL NOT PURCHASE A DAMN THING FROM HERE AGAIN!!!!!!!
Badcock Home Furniture More Of South Florida is a US Furniture Store based in Miami Gardens, Florida. Badcock Home Furniture More Of South Florida is located at 19450 NW 27th Ave, Miami Gardens, FL 33056, USA.
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